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SILVER
Non Production VM’s
FREE
Silver Plan Includes:
24 x 7 Monitoring (Basic)
Server Uptime
vCPU Usage
RAM Usage
Disk Space Usage
Platform Level Support
OnBoarding
Runbook Creation
Server Deployments (Limited)
Multi-Factor Autentication
Cost Optimization
Network Security
HA / DR Recommendations
Advisory Services
GOLD
Small Business
$19.99
Per Month
Per Server
Per Server
Gold Plan Includes:
24 x 7 Monitoring (Advanced)
Server Uptime
vCPU Usage
RAM Usage
Disk Space Usage
Platform Level Support
OnBoarding
Runbook Creation
Server Deployments
Multi-Factor Autentication
Cost Optimization
Network Security
HA / DR Recommendations
Advisory Services
Reserved Instance Recommendation
Read/Write I/O
Critical OS Related Issues
Manage OS Upgrades & Patching
Managed Backup’s
Identity & Access Management
Configure & Manage Key Vaults
Active Directory Management
Cloud Cost Budgeting & Forecasting
PLATINUM
Large Business
$39.99
Per Month
Per Server
Per Server
Platinum Plan Includes:
24 x 7 Monitoring (Advanced Custom)
Server Uptime
vCPU Usage
RAM Usage
Disk Space Usage
Platform Level Support
OnBoarding
Runbook Creation
Server Deployments
Multi-Factor Autentication
Cost Optimization
Network Security
HA / DR Recommendations
Advisory Services
Reserved Instance Recommendation
Read/Write I/O
Critical OS Related Issues
Manage OS Upgrades & Patching
Managed Backup’s
Identity & Access Management
Configure & Manage Key Vaults
Active Directory Management
Cloud Cost Budgeting & Forecasting
Custom Application Level Monitoring
Managed Anti-Virus
Review Server Logs
Review Application Logs
Real-time Health Checks
Custom Level Dashboards
Single Sign-on
Manage High Availability
Manage Disaster Recovery
SILVER | GOLD | PLATINUM | ||
|---|---|---|---|---|
Services | ||||
| 24 X 7 Monitoring | Basic | Advanced | Advanced Custom | |
| 24 X 7 Support via Phone Chat and Email | | | | |
| Remote Management and Troubleshooting | | |
Monitoring
| Server Uptime | | | | |
|---|---|---|---|---|
| Vcpu Usage | | | | |
| Ram Usage | | | | |
| Disk Space | | | | |
| Read I/O Monitoring | | | ||
| Critical OS Related Services Monitoring | | | ||
| Custom Monitoring at Application Level | | |||
| Azure Related Events Such As Service Or Region Failures | | | |
Orchestration and Management
| Platform level support | | | | |
|---|---|---|---|---|
| Onboarding | | | | |
| Azure resource management | | | | |
| Moving from one service tier to another | | | | |
| Initiating actions from pre-defined templates | | | | |
| Create runbooks in Azure | | | | |
| Configure webhooks | | | | |
| VM level support | | | | |
| Azure snapshot creation/restore | | | | |
| Managed OS upgrades and patching | | | ||
| Managed antivirus | | |||
| Managed backup | | | ||
| Remote support and troubleshooting | | | | |
| Server deployments | Limited | | | |
| Hardware configuration changes | | | | |
| OS level configuration changes | | |||
| Custom deployment activities | | |||
| Review server logs | | |||
| Review application error logs | | |||
| Real time health reports and custom dashboards | | |||
| Health checks | |
Identity and Access Management
| Administration of Azure IAM | | | ||
|---|---|---|---|---|
| Configuration and management of Azure Key Vault | | | ||
| Setup of Multi factor Authentication for cloud accounts | | | | |
| RBAC and subscription management | | | ||
| Single Sign-on | | |||
| Azure Active Directory support | | |
Cost Management and resource optimisation
| Cloud cost budgeting, alerting and forecasting | | | ||
|---|---|---|---|---|
| Recommendations for cost optimization | | | | |
| Resource right-sizing based on utilization | | | | |
| Reserved instance recommendations | | |
High Availability and Disaster Recovery
| Provide recommendations for high availability | | | | |
|---|---|---|---|---|
| Implement Azure platform specific HA solutions | | | ||
| Provide architectural guidance for Azure DR | | | | |
| Fully managed ASR based Azure DR | |
Security
| Provide recommendations for network security | | | | |
|---|---|---|---|---|
| Create NSG | | | |
Free Migration
Pay As You Go
Track Progress
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Fast
Secure & Reliable
Frequently Asked Questions
What type of payments do you take?
We accept all credit and debit cards for services on FlipServe – an Infrastructure services as a service platform
Do you accept ACH?
Based on the volume, we will explore the possibility. Please connect with sales@flipserve.com to discuss this further and avail the benefit of on FlipServe – an Infrastructure services as a service platform
I want to change my credit card, how do I do so?
Navigate to the billing profile and you can add or remove a card at your convenience to continue using FlipServe – an Infrastructure services as a service platform
My credit card has been charged twice, how can I get a refund?
In the event that you have been double billed, our system will automatically credit your account in 5-7 days . If you still do not see refund, please raise a support ticket to billing indicating your FlipServe id and the amount and our billing team will get back within 2 business days
Can I get a refund on my services?
Our services are extremely competitively priced and are value for money. If you wish to cancel your services, please note that we will not be able to refund any money paid, but your services will be valid till the end of the billing cycle.
Can I get a discount code on services?
FlipServe – An Infrastructure Services as a Service platform offers customers multiple promotions in a year, our system will indicate through your registered email to you to claim the offer.